Helpful details

Find clear answers to everyday questions about our hand-poured soy candles, custom creations, and local delivery in Punta Gorda, Florida. We are here to make your shopping experience smooth and delightful.

Frequently asked questions

Everything you need to know about our handcrafted products, shipping schedules, and custom orders in one convenient place.

What are your candles made of?

Our candles are proudly handcrafted using 100% natural soy wax, providing a clean, even, and long-lasting burn without harsh chemicals.

How do I get the best burn from my candle?

On your first burn, allow the candle to burn long enough for the melted wax pool to reach the edges of the jar. This prevents tunneling and ensures optimal scent release throughout its life.

Can I order custom scents or colors?

Yes! We love crafting custom orders. You can request custom scent blends and personalized colors to fit special events, gifts, or home decor.

How long does shipping and processing take?

Orders are processed within 48 hours. We ship nationwide via Priority Mail, which typically delivers within 3 to 5 business days.

Do you offer local pickup?

Yes, we offer local pickup for customers in and around the Punta Gorda, Florida area. Simply choose pickup during checkout or get in touch with us.

What is your return and exchange policy?

We do not accept returns or offer refunds. However, we are happy to process an exchange if your candle has not yet been burned.

Ready to find your favorite scent?

Browse our cozy collection of handmade soy candles and artisan goods crafted with care in sunny Punta Gorda.